I know I recently posted this, but we are having continual problems, so I am mentioning again.
Please do not book your bus or boat ticket before you come to the island, you can easily book it with us, or any travel agent on the island. If you book it off the island, you have no way of getting your money back or ensuring that the bus will pick you up.
We can only influence and control any bookings we make (and any mistake by us or the companies we use, will be fixed by us).
If you are unsure please email me for more information.